Brief Introduction

I have a passion for efficiency and integration. My favorite thing is to know the why behind things, not just the how or what.

Experience

Field Service Technician - Cupertino Electric

  • Analyze operational requirements and collaborate with cross-functional project teams to develop standardized, repeatable IT integration processes, streamlining new location startups across 30+ construction sites.

  • Supported users and managed endpoint deployments within a fully built Azure environment, utilizing Autopilot processes to automate manual configuration workflows.

  • Engineered an automation script to provision non-standard wireless access points per company policy — scanning available networks, selecting and configuring the correct AP, applying firmware updates, and rebooting the device without manual intervention.

  • Facilitated company wide domain migration efforts


Network Administrator - AGRILAND FS

  • Developed custom SNMP dashboards to automate network diagnostics, establishing baseline performance metrics to proactively identify trends, variances, and potential system issues.

  • Automated SharePoint-based report forms and built a Power BI dashboard for issue tracking using Power Automate, reducing manual data entry and improving visibility into recurring problems.

  • Designed real-time network health dashboards in FortiGate Cloud and implemented NIST CSF–aligned access controls across 27 remote branch locations, ensuring uptime, security, and data integrity across the enterprise WAN.

  • Implemented a secure AWS-integrated solution for over 20 industrial scales, automating critical data flows and improving process efficiency.

  • Served as a technical consultant for business stakeholders, standardizing enterprise network deployment procedures and building a unified documentation knowledge base for future scalability and disaster recovery.


Infrastructure Engineer - John Deere

  • Acted as Assistant Scrum Master in an Agile environment, coordinating backlog activities and driving process integration across multiple edge support teams to improve product family efficiency.

  • Leveraged advanced data analysis and auditing skills to optimize network lifecycles, identifying variances that resulted in over $50,000 in annual cost savings.

  • Developed and implemented automated processes for monthly asset audits, ensuring 100% inventory data integrity for enterprise compliance tracking.

  • Resolved over 1,200 escalations from an enterprise service desk, identifying trends to simplify and standardize manual troubleshooting workflows

  • Drove process integration into multiple teams to improve product family efficiency

  • Coordinated lifecycle deployments of both endpoints and network infrastructure


Desktop Deployment Specialist - Sammons Financial Group

  • Created and implemented data-driven quality control procedures to track deployment metrics and ensure high customer satisfaction.

  • Provided technical support and troubleshooting throughout a large-scale Active Directory migration, including SAP installation issues and database connectivity problems.

  • Developed a highly efficient laptop lifecycle deployment process, systematically imaging and deploying over 400 systems.


Help Desk Intern - Greene County Medical Center

  • Completed network upgrades and maintenance to improve network performance and reliability

  • Configured and maintained network-managed printers utilizing various web interfaces

  • Solved common trouble tickets as a first point of contact for users

  • Managed Active Directory group policies and user accounts

  • Deployed VMware Horizon thin clients

Help Desk Technician - Iowa Central Community College

  • Solved common trouble tickets as a first point of contact for users

Education

BS in Information Networking and Telecommunications (Cybersecurity) - Fort Hays State University

Hays, KS - 2024-2026
Study focused on designing, managing, and securing computer networks as well as use of forensic tools to test and analyze cyber-attacks

AAS in Computer Networking Technologies - Iowa Central Community College

Fort Dodge, IA - 2020-2022
Developed and maintained an active lab environment consisting of VMware suite products, soft phones, WAN, LAN, Windows server, and Linux systems

Certifications

ISC2 Certified in Cybersecurity (CC)

Understanding of ISC2 security concepts and best practices.

Fortinet Certified Associate (FCA)
Fortinet Cerficied Network Security Fundementals (FCF)

Demonstrated understanding of firewall concepts and configurations needed for secure deployments.

Coursera Google Certifications (Data Analytics and IT)

Reinforcement of my troubleshooting knowledge and exposure to data analytic tools like R, SQL, and DataBricks.

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